1. Introduction

BlackGem LLC ("BlackGem," "we," "our," or "us") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard information when you use our mobile applications.

2. Information We Collect

We limit collection to what is essential:

• Identity & Authentication — Name, phone number (used exclusively for OTP verification), and date of birth.
• Profile Data — Demographic and lifestyle preferences required by the matching algorithm.
• Media — Profile images you upload. Our infrastructure prohibits transmission of camera roll media in private chats.
• Telemetry — Anonymized interaction data for platform stability and safety.

3. How We Use Your Data

• Account provisioning and session management.
• Matchmaking based on your declared preferences.
• Subscription processing via authorized third-party payment providers.
• Monitoring for unauthorized access and platform integrity.

5. Security

All data is protected by enterprise-grade encryption and strict access control policies, ensuring cryptographic isolation of your profile and communications.

6. Third-Party Services

We employ third-party providers for analytics, payment processing, and authentication. These services operate under their own privacy policies and are contractually required to meet our data protection standards.

7. Updates to This Policy

We may update this policy periodically. Continued use of our applications constitutes acceptance. Material changes will be communicated through the app.

1. Acceptance

By using applications developed by BlackGem LLC, you agree to these terms. Our applications are designed for authentic, respectful interaction.

2. Eligibility

You must be at least 18 years of age. By creating an account, you represent that you meet this requirement and that your registration information is accurate.

3. Conduct & Content Policy

In accordance with Apple Developer Guidelines, we maintain zero tolerance for objectionable content and abusive behavior — including hate speech, harassment, explicit content, impersonation, and fraud. Violations result in permanent termination and device-level restrictions.

4. Subscriptions & Billing

Premium features are available through auto-renewing subscriptions via the Apple App Store or Google Play. Management and cancellation are handled through your platform's account settings. Refunds are subject to the respective platform's policies.

5. Intellectual Property

All content, design, and technology within BlackGem applications is our exclusive property. You retain ownership of content you create but grant us a limited license to display it within the platform.

6. Termination

We reserve the right to suspend or terminate accounts to protect our ecosystem. You may delete your account at any time through the in-app process described in our Privacy Policy.

7. Limitation of Liability

Services are provided "as is" without warranties of any kind. BlackGem LLC shall not be liable for indirect, incidental, special, or consequential damages arising from use of our applications.

8. Contact

Questions about these terms — support@blackgem.io.